Effective Date: Jan/7/2026
Introduction
Tapioi (“we”, “our”, “us”) respects your privacy. This policy explains what information we collect, how we use it, and your rights. By using our platform, you agree to this Privacy Policy.This Privacy Policy applies to users accessing Tapioi in the United States, including via our app and website.
Information We Collect
- Account info: Name, email, phone number, shipping/billing addresses
- Rewards and Gift Card data, including balances and transaction history.
- Transaction/order data: Items purchased, quantity, price, payment method
- Device info: Device type, OS, IP address, browser
- Scanning features (NFC & QR codes): Only product identifiers; no sensitive personal info; not used to identify individual users. Aggregated and anonymized scanning data may be used internally to improve product recommendations and platform functionality, in compliance with privacy laws.
- Scanned product identifiers are collected only to facilitate shopping operations. This data is anonymized and will not be used to identify individual users or for marketing purposes.
- Users must not manipulate, redirect, or tamper with NFC/QR links. Misuse may result in account suspension or termination.
- User-generated content: Reviews, comments, images
- Cookies: Sessions, preferences, shopping cart
How We Use Information
- Process orders, communicate order status, deliver items
- Improve services, detect fraud, maintain security
- Future functionality: We may, in the future, analyze aggregated and anonymized purchase and browsing data to provide personalized product recommendations and improve our services.
Sharing Data
Payment processors and shipping providers only
- Legal authorities if required
- We do not sell or rent personal data to third parties
- Scanned product data will not be used for marketing
Cookies & Tracking
We use cookies and similar technologies to enhance your experience on the platform. These may include:
- User sessions – to keep you logged in while using the app.
- Shopping cart functionality – to remember items you have added.
- Preferences – such as language or display settings.
Scanning features (NFC & QR codes) may use temporary session data to facilitate product identification and tracking, but do not collect personal information.
These cookies do not contain sensitive personal data.
You may choose to disable cookies in your device settings; however, some features may not function properly if cookies are disabled.Used to maintain login sessions, preferences, shopping cart
Data Retention
- Account/order info retained as needed for service & legal compliance
- User content retained indefinitely for platform integrity
- Scanned product data anonymized and stored only as needed for operations
- Aggregated and anonymized data for potential future analysis may be retained indefinitely
Your Rights
- Access, correct, delete, or export your personal data
- Withdraw consent at any time (does not affect prior lawful processing)
- If personalized recommendations are introduced in the future, users may opt out via their account settings
Security
- Reasonable measures implemented to protect data
- Users responsible for securing their accounts
Children’s Privacy
- Platform not directed at under 13
- If we learn we collected info from a child under 13, it will be deleted promptly
User Responsibilities for Scanning Features
- Do not manipulate, redirect, or tamper with NFC/QR links
- Consent to collection of anonymized scanning data for platform operations and potential future analysis
Third-Party Links
- We are not responsible for third-party content or privacy practices
International Users
- Data may be transferred and processed in the U.S.
- By using the platform, you consent to international transfer of your data
Updates to Privacy Policy
- Policy may change; significant updates communicated via email or in-app
- Users should review periodically; continued use constitutes acceptance
For questions regarding privacy, personal data, or your rights, please contact:
Customer Support (optional): support@tapioi.com
Privacy Inquiries: privacy@tapioi.com